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Terms Conditions That Cover How We Work Together

These terms set out what you agree to when you open and use an idn178 account — from how deposits via DANA, OVO, and GoPay are handled to how withdrawals are verified and when access applies under local law.

Account eligibility by local lawDANA, OVO, GoPay deposit termsWithdrawal verification rulesAccount suspension conditionsApplicable jurisdiction notice

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What These Terms Actually Cover

idn178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on idn178, you confirm that you meet the eligibility criteria set by local law in your region and that all details you submit are accurate. These terms govern every interaction on the platform — from your first DANA deposit through to withdrawal

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requests processed via OVO or GoPay. We reserve the right to update these terms when regulations or platform operations change; the current version is always the one published here. If a deposit is made through a wallet that does not match your registered account name, verification
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may be requested before the funds are credited. Withdrawals follow the same wallet-match rule: the receiving OVO, DANA, or GoPay account must belong to you. We may suspend or close accounts where terms are breached, including cases of multiple accounts, misuse of promotional conditions, or fraudulent
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transaction attempts. Access to the platform depends on whether use is permitted under applicable local law in your region — players in Bekasi and elsewhere in Indonesia should confirm their eligibility before proceeding. These terms exist to keep the platform fair for everyone using it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just rules for you — they also set out what we commit to as an operator. Here is how we handle the key areas that matter most to your account.

Data Retention

We retain your account data for as long as required by applicable law and platform audit obligations. You may request a summary of what we hold by contacting support.

Account Security

Your account is protected by OTP-based login verification. We never ask for your PIN via chat. If you suspect unauthorised access, contact support immediately to freeze activity.

Cookie & Session Policy

We use session cookies to keep your lobby state and wallet selection active. No personal data is sold to third parties. You can clear cookies via your mobile browser settings.

Requesting Changes

To update registered details — including the DANA, OVO, or GoPay wallet linked to your account — submit a request through live chat with supporting wallet verification.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If something in these terms is unclear or you want to raise a concern about your account status, our support team can walk you through the relevant clause. Reach out through live chat, email, or our social messaging channel — whichever suits how you prefer to communicate.

Team online

Live Chat

Open the chat widget from any page on idn178 to ask about account terms, deposit rules, or withdrawal conditions directly with our team.

Email Support

Send a detailed query to our support address for written confirmation of any clause, account decision, or wallet-verification outcome you need documented.

Social Messaging

Reach us via our official social messaging channel for quick questions about account eligibility, DANA or GoPay deposit status, and related terms.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — from wallet deposits to account closures.

Access and eligibility depend on local law in your region. Use of the platform is only available where permitted under applicable local regulations in Indonesia.

We may hold the deposit and request verification documents before crediting funds. This protects your account from unauthorised transfers. Contact support to resolve it quickly.

No. Withdrawals must go to the OVO, DANA, or GoPay account registered under your name. Requests to a different wallet will require a formal account-update process first.

Suspension means your login is temporarily restricted. It can follow a terms breach such as duplicate accounts or flagged transactions. Contact support to understand the specific reason and next steps.

The updated version is published on this page with a revision notice. Continuing to use your account after an update is posted means you accept the revised terms.

Send a written request via email or live chat. We will confirm what data we hold and process deletion or export requests in line with applicable data-handling obligations.

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